Duro affirms its famed Lifetime Guarantee for most of its products

Duroply affirms its famed ‘Lifetime Guarantee’ for most of its products. Duroply has been offering Lifetime Guarantee since 2016. Duroply is the first plywood player in the industry to offer Lifetime Guarantee on the bulk of its products. Even for other products, Duroply has attractive guarantees of 25, 21 and 10 years.

Mr. Akhilesh Chitlangia, Executive Director and Chief Operating Officer, Duroply, said, “Most experienced among the leading plywood players in India, Duroply has in process a rigorous framework – right from procurement of raw material to manufacturing process to quality control, that enables us to offer such never heard of Lifetime Guarantees. Customer is at the centre of our business process. We use A+ grade veneer sourced from sustainable forests and handcrafted to perfection. Our plywood is Moisture Resistant (MR) and Boiling Water Proof (BWP) grade and are treated to withstand termites to become lifelong companions to our esteemed customers.”

He further added, “Such an ambitious Lifetime Guarantee Program reinforces our dedication to customer satisfaction and product quality. At Duroply, we understand the importance of safeguarding our customer’s lifelong emotions and protecting their investments. Therefore, our specialised treatment process reassures our customers of the trust they have in Brand Duro.”

Duro Pumaply, Duro Titanium, Duro Nature’s Signature, Duro Derby, Duroflex, Duro Fireshield, Duroboard, Duro Teak, Duro Door, Duropumaply Club, and Duro Plus are some of the Duroply brands that offer LifeTime Guarantee.

Duro Marine offers an attractive 25 Years of Guarantee while Duro MacPlatinum and Duro Techply offer 21 Years of Guarantee.

Mr. Chitlangia underscores that customers stand to get the cost of furniture or three times the cost of plywood, the lower of the two, in case guarantee terms are met. The quantum of payout itself highlights Duroply’s commitment to its customers. “At Duroply, we are committed to delivering products built to last, supported by our steadfast guarantee. Our priority is customer satisfaction,” Mr. Chitlangia added.

Under the Duro Guarantee, customers get Protection from Insect Infestation and Unique Anti Termite Treatment.

To register with the Duro Guarantee program, customers simply need to contact the local channel partner through whom they purchased their Duro products. Within hours, a digital copy of the guarantee certificate will be sent directly to their inbox, ensuring a seamless and hassle-free experience.

Duroply Industries Limited

With 65-plus years of rich legacy, DURO is the oldest brand among the leading Indian plywood makers. It is best known for its high-quality products that attract a premium compared to the general market. Duroply also focuses on sourcing all its raw materials from sustainable sources, making it a ‘Forest Friendly Company’.

Duroply has launched Duro TV – a YouTube channel focused on providing consumers with knowledge on purchasing plywood to increase their knowledge. Focused on innovation to ensure the durability of customers’ home and office interiors, Duroply offers a complete range of Plywood, Block boards, Doors and Decorative Veneers.

Duroply is India’s First plywood brand to manufacture and market 10 feet Range of Plywood, Boards, Doors and Veneers as a value-added solution to consumers under its brand ‘Duro Plus’.

Duroply’s deep commitment to its customers is evident through its extensive Guarantee on all its products ranging from Lifetime to 10 Years which further cements its enviable high Brand Equity in the Plywood Industry.

Duroply has renewed its FSC® License for the next five years, re-enforcing its environmental sustainability commitment.

For further information, please contact:
Mr. Ankit Pandey
Duroply
M: +91 9033574579
E: ankit.pandey@duroply.com
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Mr. Braj Kishore
ASB Communications
M: +91 887 997 4333
E: braj.kishore@asbcommunications.in